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Shipping policy

Last Updated: 26th February, 2026


Shipping Information

We know you're excited to receive your order, and we want to make sure it gets to you as smoothly as possible. Here's everything you need to know about how we ship at Wilde Mae Studio.


Where We Deliver

We currently deliver to all addresses within Australia. If you're unsure whether we ship to your location, feel free to get in touch with our team and we'll be happy to help.


Processing & Delivery Times

Once your order is placed, please allow 1–2 business days for us to process and prepare your order for dispatch, Monday to Friday. Our daily order cutoff time is 5:00pm AEST — orders placed after this time will be processed the next business day.

After dispatch, your order will be handed to Australia Post with an estimated transit time of 6–8 business days, Monday to Friday. In total, you can expect your delivery to arrive within 7–10 business days from the date your order is placed.


Shipping Costs

We're pleased to offer free shipping on all orders Australia-wide. No minimum spend, no hidden fees — just free delivery, every time.


Tracking Your Delivery

Once your order has been dispatched, you'll receive a confirmation email containing your tracking number. You can use this to follow your parcel's journey directly through the Australia Post website, or by visiting our Tracking Page for more information.


Delivery Issues

If your parcel appears to be delayed, lost, or arrives damaged, please contact our customer support team as soon as possible. We'll work with Australia Post to investigate and do everything we can to resolve the issue promptly.


Still Have Questions?

Head over to our FAQs page for more information, or reach out to us directly and we'll get back to you as soon as we can.


Contact Us

Store Name: Wilde Mae Studio
Address: 21 Hill St, Roseville NSW 2069, Australia
Email: support@wildemaestudio.com
Phone: +61480850379
Contact: Contact Page

Customer Service: Monday to Friday: 9:00 AM – 5:00 PM AEST

We aim to respond to all emails within 1–2 business days.

Thank you for shopping with Wilde Mae Studio