Orders are generally processed within 1–2 business days. After processing, delivery typically takes 6–8 business days. In total, you can expect your order to arrive within approximately 7–10 business days.

For more information, please visit our Shipping Policy page.

No, we provide free shipping on all orders within the Australia.

Additional details can be found in our Shipping Policy.

At the moment, we only ship within the Australia and do not offer international delivery.

You can check your order status through the Track Order page on our website. Once your order has been dispatched, you’ll receive a confirmation email that includes your tracking number.

If your item arrives damaged or faulty, please contact us as soon as possible. We will arrange a replacement at no extra cost. The item must be returned within 30 days of delivery.

For full details, please review our Return & Refund Policy.

We offer a 30-day return window.

For complete terms and conditions, please refer to our Return & Refund Policy page.

Once your return has been received and inspected, we will begin processing your refund. Funds are usually returned to your original payment method within 7 business days, depending on your bank or payment provider.

For more information, please see our Return & Refund Policy.

To exchange a product, please follow the instructions outlined in our Return & Refund Policy page for step-by-step guidance.

Yes, cancellations can be requested within 24 hours of placing your order. Please contact us as soon as possible so we can assist you before your order is processed.

Yes, we can accommodate bulk purchases. Please contact our support team support@wildemaestudio.com with your requirements, and we’ll provide pricing information and assist with the order process.